Personal Loan Adviser
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Reviews for Jen Pierce
Awesome people to work with, especially Jen Pierce and Erin Black, Got us in a home with this crazy market, we will always be grateful!!
We had a great experience with intro-lend Utah. Jen is a broker that is very experienced and knowledgeable of the different loan options and was able to find us a great VA loan rate. Once we had an offer accepted on a house, Erin then contacted us and helped us with getting all the paperwork submitted. The online interface was simple to use, and there were options for emailing it to Erin or loading it ourselves. I was most grateful for the gentle reminders they sent us on the deadlines and for the availability for questions on working with us on our situation of buying the home from across the country. They were great! Would definitely use them again.
I want to give a Huge shout-out to IntroLend, especially Jen Peirce and Erin Black. They were amazing with walking me through the whole process, they were always available for me to ask any questions. They were very professional and very kind and considerate. Thank you so much for everything.
Jen was such a boss. Due to her lender options, I was able to include a 2 week closing timeframe in my offer which was one of the deciding factors in being accepted against a dozen other competing offers. She communicated clearly the documentation I needed to provide and kept track of everything necessary as I sent what was requested. She worked seamlessly with my realtor and managed the communication and requirements between him, me, and the lender so that we were all on the same page and there was minimal time spent on back and forth. The days leading up to closing were the LEAST stressful because we were able to get everything in order ahead of time (including renewing an expiring driver’s license) and there were no last minute surprises. As a result, we were actually able to close EARLY, which is unheard of with such a short timeframe to begin with. Could not recommend working with Jen more.
We appreciated the many returned phone calls, the myriads of answered questions, and sometimes “hand-holding” during the complicated process of financing a home. Both Erin and Jen are knowledgeable, professional, and helpful. I heartily recommend IntroLend!
I have had the pleasure of using Jen Pierce loan officer expertise through the refinance of a home in 2020, and the purchase of a home in 2021. During both processes Jen was very honest with me about what I could expect with the process and what I needed to accomplish in order to close our mortgages on time. While working with Jen, she was able to secure very competitive rates and was always quick to reply to any questions I had. She provided a detailed list of everything I needed to provide and stepped me through the process at a pace that made me feel comfortable. I have recommended Jen to other friends and family and will not hesitate to contact her in the future for any of my refinance or home purchase needs.
I worked with Jen on a refinance loan. I’d gone through a refi process in the past with another LO. It was a bit of a painful process the last time. With Jen it was very different. From start to finish it was smooth and pain free. And it was fast. She had everything completed within less than 10 days. I would definitely go to Jen for her services again.
Jen Pierce did an outstanding job on the most difficult mortgage situation. She came recommended by our awesome Real Estate agent Spencer Williams and now I know why. She was was in contact with me immediately when she got new information. This was a challenging process for all involved and I know any other mortgage broker would have given up early and abandoned us. She got it across the finish line through determination. Honestly her commission did not reflect the work, negotiation, and time to complete our loan but she has earned a fan and definitely future client.